Commercial Property Claims Technician

Recruit Ins are looking for a Commercial Property Claims Technician for global loss adjusters.

As a Commercial Property Claims Technician you will be based in our Glasgow or Manchester office reporting into a Senior Claims Technician. This is a hybrid with a minimum of 2 days in the office.  You will be an active member of the Support function with the overall objective of providing effective support.

Commercial Property Claims Technician Job Role

• Administration of new claims including receiving instruction, issuing acknowledgments, setting up files and undertaking of risk screening and triaging.
• Incoming telephone calls / resolve queries.
• Email inbox management.
• Controlling the lifecycle of the files to drive diary management and support the proactive management of claims from setting up to conclusion.
• Liaising as required with the insured, insurers, brokers and any other stakeholders to ensure optimum customer service, becoming a point of contact where needed for interested parties.
• Ensuring time reporting and billing is compliant with internal standards processing and systems.
• Account management support where required including;
• Other ad hoc work as required.

Commercial Property Claims Technician Skills Required

• A willingness to work towards becoming, CILA/CII qualified is preferred.
• Organised and able to self-manage workload, having a methodical, accurate and analytical approach to work, with a considerable pride in the quality of output.
• Good working knowledge of Word and Excel.
• Excellent interpersonal and communication skills, being able to communicate in a clear, concise and structured manner.
• Strong relationship management skills, with a capability of establishing good working relationships with your team, colleagues and 3rd parties.
• Excellent stakeholder management with an ability to manage multiple priorities and conflicting demands.
• Thrive in a high-pressured working environment.
• Be driven to meet and exceed targets.
• Flexible with regards to travel which may be required.

Commercial Property Claims Technician Perks and Benefits

• Bonus scheme which is 15% of your annual salary based on team and personal performance
• Career progression
• Broadband allowance circa £300
• Private health cover
• Pension at present 2% contributory / 8 % non-contributory
• Flexible working conditions including hybrid remote working
• Hours are Monday - Friday 9am-5pm
• Paid for qualifications

Apply now and if you are suitable, you will be contacted!